Delivery:
·
Our
support and delivery teams will be in touch with you for a hassle-free
delivery.
·
Free
delivery is only applicable for the first attempt to deliver at your shipping
address. If a customer misses this delivery, an extra visiting charge will be
applicable for the second attempt.
·
In
absence of a service lift, our delivery partner shall only make a delivery to
the ground floor of your apartment. Extra charges applicable per floor on
delivery to the customer’s floor (on request) in such cases.
·
Extra
charges applicable for weekend or time-specific delivery.
·
Your
product(s) will be held for 10 days at the nearest delivery hub if you’ve
failed to receive the delivery. After this, Craft Paradise reserve the right to
either change or cancel the order.
Installation:
·
Depending
on the delivery condition, your product may or may not require installation assistance
upon delivery.
·
If
The Delivery Condition Is:
·
Pre-assembled – no installation is required. The
product comes fully-assembled and ready to use.
·
Expert
Assembly –
expert assistance is required, for which Craft Paradise will provide carpenters
to carry out proper installation and assembly.
·
Basic
assembly/DIY –
the product requires minimal installation/assembly, which can be carried out by
the customer using simple tools and assembly instructions provided. No expert
assistance required.
