How can I place an order from CRAFT PARADISE?

Simply explore our website, choose the products you want to buy, enter your details, and select your preferred payment option (EMI, NetBanking, Debit/Credit card, etc.) to complete the order.

What should I do if I have further queries about my order?

Feel free to connect with us at support@cparadise.in or WhatsApp at +91-9205930364 for any additional questions or assistance regarding your order.

Is there a step-by-step guide available for placing an order from Craft Paradise?

Yes, you can refer to our instructional video for a detailed, step-by-step guide on how to place an order from Craft Paradise.
https://youtu.be/gjHO7Qo4tzU?si=DAfeeBRi_zDkOReZ

How do I initiate a product return?

Our return process is straightforward with a no-questions-asked policy. If you receive a damaged or defective item upon delivery, please contact us immediately. We will address the issue within 2 days and work towards a resolution based on your preferred option.

How much does shipping cost for orders?

We offer free shipping on all orders. However, please note that the shipping fee may vary based on your location within India.

Is there any condition for availing free shipping?

No, there are no conditions to meet for free shipping. It is automatically applied to all orders.

When can I expect to receive my order?

Our standard delivery aims to have your order delivered between 7-10 working days. This timeframe includes both processing and delivery time.

Are there factors that might affect the delivery time?

Yes, the delivery time may vary slightly based on factors such as your location and other miscellaneous circumstances. Rest assured, we strive to get your order to you as promptly as possible.

How can I track my order?

Once your product is shipped, you will receive a message containing the tracking number of the package. This tracking number can be used to monitor the status and location of your order. 

Can I change or modify my shipping address after placing an order?

Yes, you can log in to your account and update your shipping information. However, please note that once the order is placed and shipped, we are unable to make any changes to the shipping address. 

Is there a recommended timeframe for address changes?

Yes, we recommend users make any necessary changes to their shipping address before placing the order to ensure accurate delivery details.